SHIPPING & DELIVERY
Shipping Costs
United States
• Orders under $100 → $4.99 shipping
• Orders over $100 → Free shipping
Shipping costs are calculated automatically at checkout.
Order Processing
Orders are processed Monday through Saturday.
Please allow 1–3 business days for order processing before shipment.
You will receive a confirmation email once your order has been dispatched.
Delivery Time
Delivery within the United States typically takes 6–10 business days after dispatch.
Total estimated delivery time: 7–13 business days.
During high-demand periods, delivery times may vary slightly. We always work to ensure timely delivery.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can monitor your shipment at any time using the provided tracking link.
If tracking has not been received within 5 business days, please contact our support team.
Shipping Delays
While most orders arrive within the estimated timeframe, occasional carrier delays may occur.
If your order has not arrived within 15 business days, please contact us and we will assist you promptly.
Incorrect Address
Please ensure your shipping details are correct at checkout.
If a package is returned due to an incorrect address, the order amount will be refunded automatically. A new order can then be placed with the correct information.
Damaged, Incorrect, or Lost Items
If your order arrives damaged, incorrect, or does not arrive:
• Contact us within 7 days of delivery
• We will review the situation promptly
• A replacement or refund will be arranged when applicable
Our priority is making sure you receive what you ordered.
Returns
Returns may be requested within 14 days of delivery.
Conditions:
• Items must be unused and in original condition
• Return shipping costs are the responsibility of the customer
To initiate a return, please contact our support team.
Order Changes
Orders begin processing shortly after placement.
For this reason, changes or cancellations may not always be possible once an order is confirmed. Please review your order carefully before checkout.
Support
For any questions regarding your order, please contact:
info@commonstateera.com
We are available Monday through Saturday.